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ContactMatch

£49.00

  • Online Assessment
  • Identify match to different Contact Centre roles.
  • Understand remote working traits.
  • Receive detailed insights report.
  • 121 consultation (upon request).
  • Discounted additional services.

Contact Centre assessment to help identify and better match talent, providing important information into strengths and behaviours, to indicate suitability for specific roles. Report will provide insights into individual traits working remotely and/or from home, including suitability for:

 

  • Outbound New Business
  • Inbound New Business
  • Telephone Account Management
  • Inbound/Outbound Technical Sales
  • Inbound/Outbound Highly Regulated Sales
  • Inbound Customer Service